Technical Specifications & Safety

Clear answers for nursery hardware and security

Straightforward details on closed-link radio frequencies, AES-encrypted Wi-Fi streams, shipping policies, and warranty coverage.

30 SKUs

proprietary hardware

30-Day

return policy

1-Year

hardware warranty

Nursery Safety Standards

Baby monitors are not medical devices and do not prevent SIDS or replace adult supervision. Keep cameras and all cords at least 3 feet from the crib perimeter.

Hardware Installation

Three steps to secure monitoring

01
02
03

Power parent unit

Position camera 3 feet away

Confirm closed-link signal

Plug in the rechargeable lithium-ion battery unit and confirm the sound-activated screen wake and signal range before mounting.

Mount the camera or place it on a stable nightstand keeping all cables completely clear of the crib perimeter.

Test the interference-free audio or 2K video stream across your home layout to verify zero-dropout connectivity.

Contact Hardware Support

Need help with a specific floor plan?

Our St. Petersburg support team is available Monday through Friday to answer technical questions.